Anyone who’s moved to a new neighbourhood knows the small challenge of finding a GP surgery that feels straightforward. St Albans Medical Centre, based at 212 Richmond Road in Kingston upon Thames (St Albans Medical Centre), aims to make that process easier with online booking, repeat prescriptions, and sick note requests. This guide walks through the key services and how to access them without the usual phone-tag frustration.

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Address: 212 Richmond Road, Kingston upon Thames, Surrey, KT2 5HF · Appointments Phone: 020 8546 3136 · Enquiries Phone: 020 8546 0400 · Email: stalbans.medicalcentre@nhs.net · Online Services: Appointments, repeat prescriptions, sick notes

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact appointment availability for new patients
  • Precise sick note processing time
  • Specific opening hours on public holidays
3Key details
  • Open Monday–Friday 7:30am–6:30pm (St Albans Medical Centre contact page)
  • Appointments line closed 12:00pm–1:30pm daily (St Albans Medical Centre appointments page)
  • Currently accepting new patients (NHS ratings and reviews page)
4What’s next
  • Register online to access full online services (St Albans Medical Centre appointments page)
  • Set up NHS App for quick bookings (St Albans Medical Centre appointments page)
  • Use repeat prescription counterfoil for medication orders (Practice leaflet)

Six key facts at a glance — the essentials you need before contacting the practice.

Category Details
Full address 212 Richmond Road, Kingston upon Thames, Surrey, KT2 5HF (St Albans Medical Centre contact page)
Phone number (appointments) 020 8546 3136 (St Albans Medical Centre contact page)
Phone number (enquiries) 020 8546 0400 (St Albans Medical Centre contact page)
Email address stalbans.medicalcentre@nhs.net (St Albans Medical Centre contact page)
Opening hours Monday – Friday: 7:30am – 6:30pm (St Albans Medical Centre contact page)
Online services Appointments, repeat prescriptions, sick notes, test results (Practice booklet)
New patients Currently accepting new patients (NHS service listing)
Why this matters

Patients in Kingston upon Thames often confuse this practice with St Albans Medical Group in Gateshead or St Albans Surgery in Dagenham. The address and phone numbers above are the only verified contact points for this specific surgery.

What is the address and phone number of St Albans Medical Centre?

Full address and directions

  • The surgery is at 212 Richmond Road, Kingston upon Thames, Surrey, KT2 5HF (NHS service listing).
  • It’s near the junction with Richmond Road and Canbury Park Road — bus routes 65, 371, and 406 stop close by.

Phone number and email contact

  • For appointments and test results: 020 8546 3136 (St Albans Medical Centre contact page).
  • For general enquiries and urgent matters: 020 8546 0400 (St Albans Medical Centre contact page).
  • Email: stalbans.medicalcentre@nhs.net (St Albans Medical Centre contact page).

Opening hours

  • Monday to Friday: 7:30am – 6:30pm (St Albans Medical Centre contact page).
  • The appointments phone line closes from 12:00pm to 1:30pm daily (St Albans Medical Centre appointments page).
  • During that midday closure, the practice advises patients to book or cancel appointments online (St Albans Medical Centre appointments page).
Bottom line: The surgery operates standard weekday hours but shuts its phone lines for 90 minutes at lunch. Use the online portal if you call during that window.

The pattern is clear: the practice prioritises digital access for appointment booking, steering patients toward the online portal during the lunchtime phone closure.

How do I book an appointment at St Albans Medical Centre?

Booking online

  • The practice says the easiest way is via the NHS App (St Albans Medical Centre appointments page).
  • You can also book through the practice website after registering for online services.

Booking by phone

  • Call 020 8546 3136 during opening hours (St Albans Medical Centre appointments page).
  • For same-day appointments, the practice leaflet advises calling at 8:00am (Practice leaflet).

Urgent appointments

  • Same-day appointments are available for urgent cases (Practice leaflet).
  • Pre-bookable appointments can be made up to 4 weeks in advance (Practice leaflet).
The catch

The phone line is closed from 12:00pm–1:30pm every day. If you call during that window, you’ll hit a closed line — book online instead to avoid frustration.

What this means: the practice has designed its booking system to funnel non-urgent requests toward the NHS App or website, making the lunchtime phone blackout a deliberate nudge toward digital channels.

How do I order a repeat prescription at St Albans Medical Centre?

Online prescription ordering

  • Repeat prescriptions can be ordered via the NHS App or the practice website (St Albans Medical Centre appointments page).
  • The practice leaflet states that repeat prescriptions cannot be dealt with over the telephone (Practice leaflet).
  • Use the repeat prescription counterfoil, repeat card, or write down medication details (Practice leaflet).

Prescription collection options

  • Allow 2 working days for completion, with extra time for weekends and public holidays (Practice leaflet).
  • Choose a pharmacy for collection when ordering.

Prescriptions for Dagenham patients

  • Patients connected to the Dagenham practice (St Albans Surgery) should use that surgery’s prescription process, not this one.
Bottom line: No phone orders for repeat prescriptions — use the online system or the counterfoil. Plan for 2 working days plus extra for weekends.

The implication: the practice has eliminated phone-based prescription requests entirely, forcing patients to adopt the digital or paper-based process.

How do I get a sick note from St Albans Medical Centre?

When to request a sick note

  • Fit notes (sick notes) are needed for absences over 7 days due to illness.
  • Self-certification covers the first 7 days.

How to request a sick note

  • Request online through the practice website after a doctor assessment (Practice booklet).
  • Phone or in-person requests are possible if you cannot use the online service.

Online sick note service

  • The practice offers online fit note requests as part of its digital services (Practice booklet).
  • Processing time varies; the practice booklet does not specify a guaranteed turnaround.
The trade-off

Online requests are the fastest route, but you still need a clinical assessment — don’t expect a note without a consultation.

The catch: a sick note at St Albans Medical Centre requires a prior clinical assessment, meaning the online request serves as a submission portal rather than a shortcut.

What’s confirmed and what’s still unclear

Confirmed facts

  • Address: 212 Richmond Road, Kingston upon Thames, KT2 5HF (St Albans Medical Centre contact page)
  • Phone appointments: 020 8546 3136 (St Albans Medical Centre contact page)
  • Enquiries: 020 8546 0400 (St Albans Medical Centre contact page)
  • Email: stalbans.medicalcentre@nhs.net (St Albans Medical Centre contact page)
  • Online services available via website and NHS App (St Albans Medical Centre appointments page)
  • Currently accepting new patients (NHS service listing)

What’s unclear

  • Exact appointment availability for new patients on any given day
  • Precise sick note processing time (the practice booklet doesn’t guarantee a turnaround)
  • Specific opening hours on public holidays

What the practice says about its services

All consultations are by appointment.

St Albans Medical Centre (practice policy)

The surgery is currently accepting new patients.

NHS (service listing)

For anyone living in Kingston upon Thames, the choice is straightforward: St Albans Medical Centre offers a standard NHS GP service with a strong push toward digital access. Use the online route for appointments and prescriptions whenever possible — it saves the midday phone-line headache.

Additional sources

stalbansmedicalcentre.co.uk, stalbansmedicalcentre.co.uk, stalbansmedicalcentre.co.uk, stalbansmedicalcentre.co.uk, cqc.org.uk, stalbansmedicalgroup.nhs.uk, stalbansmedicalcentre.co.uk, stalbansmedicalcentre.co.uk, stalbansmedicalcentre.co.uk

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Frequently asked questions

Is St Albans Medical Centre accepting new patients?

Yes, the NHS profile confirms the practice is currently accepting new patients (NHS service listing).

Can I get a same-day appointment at St Albans Medical Centre?

Yes, same-day urgent appointments are available — call at 8:00am (Practice leaflet).

How long does a repeat prescription take to process?

Allow 2 working days, with extra time for weekends and public holidays (Practice leaflet).

Do I need to see a doctor to get a sick note?

Yes, a fit note requires a clinical assessment — you can request it online after the assessment (Practice booklet).

What is the difference between St Albans Medical Centre and St Albans Surgery in Dagenham?

St Albans Medical Centre is in Kingston upon Thames. St Albans Surgery is a separate NHS practice in Dagenham. They share a name but operate independently.

How do I register for online services at St Albans Medical Centre?

Visit the practice website and follow the online registration link. You will need your NHS number and personal details (St Albans Medical Centre appointments page).

Can I collect my prescription from a different pharmacy?

Yes, you can choose any pharmacy for collection when ordering your repeat prescription (Practice booklet).